Marketing your content

Field of Dreams lied to us.  A generation of people were told that if you build it, people will come.  A lie by lying liars.

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Also, Iowa, while very nice, is theologically not all that close to heaven.

Similarly, we were told a better mousetrap would cause a stampede of purchasers.  Yet there’s still the one that threatens to sever a digit every time I try to set it.

This is not to say that quality doesn’t matter.  That’s too cynical even for me.  But quality content with marketing will beat quality content without marketing just as surely as a Smith and Wesson beats four aces.

So, how do you market your content?

Search engine optimization.  If you write your content, then sit down to do your search engine marketing, you’ve already lost.  Ideally, you will have already looked through what people are looking for in your category, as we recommended Tuesday.  You will have woven those terms and phrases into your content.  Now, you have a platform from which to further optimize.  Make sure your partners are linking to your content, as link popularity is still a key indicator of quality.  

Similarly, I like to go to other people’s content that is related and complementary to my own and comment on the piece, complementing their content and linking to my own.  Always practice good etiquette when doing this: you want to make sure you are doing as much to promote the person you are commenting on as you are getting, including linking to them from your own content.

Search engine marketing.  If your content is converting well, add it to your Google Grant under all of your relevant search terms.  You want to make sure that people who are looking for your type of content are able to find your specific content.

Social media. Yes, I said yesterday not to create content for social media.  I meant that you shouldn’t only be posting things on Facebook or LinkedIn, where the rules and the audience are not your own.  But as long as you have friends/connections on these platforms, be sure to post your content here, linking through to your own site and resources.

Other content. As you become an effective content creator, you’ll notice that your podcast promotes your blog, your blog promotes your newsletter, your newsletter has a video in it, and that video asks people to subscribe to your podcast.  This is not only natural, but meritorious.  If you’ve taken the idea of fractal content creation, your topics will be related to each other enough that you can legitimately say “if you liked this blog post on conflict diamonds, you might also like to download our white paper on the largest offenders.”

One of the underrated ways for getting nonprofit donations is filling a need for your potential donor.  If, each day, you are only getting donations from the people who intended to give you money at the beginning of that day, you are missing out on significant opportunities.

Rather, a person will come to your site wanting to see if their spouse has the disease your cause is trying to cure.  You will help diagnose the disease.  You offer a brochure about dealing with that disease and the person accepts.  You email them the brochure.  Then, as part of your welcome, you check in with them to see if they need anything else.  They look for, and find, specialists in their area.  Then, after you’ve helped them get what they need, them making a donation to you seems like the most natural thing in the world.

Your content is its own journey: you want to take people through journeys one step at a time.  You can try to plan them, but people will likely choose large parts of it themselves.

To the point we made yesterday, blogs of 400+ posts get more traffic because content supports content.  In the publishing world, when an author has a new book (or in the case of James Patterson, ten new books), sales of their previous books increase because more people are discovering the old books.  So the best part of content marketing is that your content will help your content succeed.

But we also need to make sure your content helps you reach your goal.  We’ll complete our (first) content marketing journey tomorrow, with how to create content that converts.  After all, it’s great that content supports content, but someone has to pay the light bill and vacuum out the Internet tubes every so often.

Marketing your content

Selecting your content marketing topics

The enemy of any writer or content marketer is the empty sheet of paper.  It taunts you with its blankness, telling you that your last idea was, in fact, your last idea: you have nothing more to give.

Or you have ideas, but have no idea whether anyone will want to read/interact with/donate to them.  Here are some tips to get your focus.

Check what people are searching for in your market.  Yes, keyword research: it’s not just for search engine marketing any more.  Check out what people are looking for around your issues and see if you have content to match (that has calls to action around the content.  You aren’t just doing content for charity.  Actually, you are.  But you know what I mean).  

Also, search for some of these terms yourself. You will likely see some search terms where the person who searched for that item probably didn’t find what they were looking for.  You can be what they were looking for.

Conversely, you’ll find that some of the content is pretty darn good.  If you can’t improve on it, don’t tackle it in the same format.  But if you see that the blog posts are good, but there are no videos on the topic, then a video it is.  We’ll talk a bit more about media tomorrow.

Check what people are searching for to find you.  In your Google Analytics or equivalent, you can see how people came to your site and what they searched for.  This can be illuminating.  I worked with one nonprofit that went through this analysis and found that most people that found them through search were looking for one of their tertiary services — one that they rarely talked about or promoted.  What’s more, their content on it was scattered incoherently throughout their site.

Working together, we centralized their content into one coherent page that then linked out to the various locations where this service could be found, making it much easier to find.  We also increased the fee for this fee-for-service part of their mission, figuring that good marketing could increase participation.  That was, in fact, the case and that part of their mission now accounts for a more substantial part of their revenues.

Look at what content has worked in the past.  A peek behind the Direct to Donor curtain for a moment.  Since starting this, I’ve written over one hundred blog posts.  Yet two of these blog posts, The Science of Ask Strings and Anchoring, Ask Strings, and the Psychology of First Impressions are responsible for more than 10% of the traffic to the site.  In my world of topics, ask strings are Gladys Knight and each other topic I write on is a Pip.

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So while I continue to write on various topics to diversify, I will likely be returning to the topic of ask strings sooner and regularly.  In fact, I’m looking to collect enough content on the topic to do my first white paper.  And what better topic than one that I know readers will appreciate?

Likewise, look at what people are clicking on in your newsletters and in social media.  While this won’t get you outside of the types of posts you’ve already been doing, it will help you find some guaranteed crowd pleasers.

Embrace content fractals.  If you really have a serious case of empty-page-itis, try rereading some of your previous strong efforts.

My theory is that every paragraph in a blog post could be its own blog post.  Take the “Now, start up your email newsletter” post I mentioned yesterday.  Obviously, starting up an email newsletter could be its own post (and will at some point).  One of the points in starting your e-newsletter will be choosing who your newsletter is from.  This idea of an online persona can make for its own post (in fact, I’ve talked about it in my post on liking as an influence point).  In it, I refer to the success of the Obama campaign in using different people for different ask.  Hey, that would make for a great topic about the success of the Obama campaigns and the lessons we can draw from that!  One of those lessons would be selling goods associated with your organization as a list building strategy.

And so on.  When you think you “don’t have any good ideas,” look at your previous content and dive deeper into one of your important points.  My post tomorrow is on the best type of content for each media type.  In writing it, I realized there’s a place for a whole post on each content type and what works there.  If these content marketing posts prove popular, expect that to be coming down the pipe.

Repurpose your content.

  • Three blog posts = an enewsletter.
  • Nine blog posts = white paper.
  • One white paper = one slideshow
  • One slideshow slide + verbiosity = blog post.
  • Your boss who loves to talk about her favorite program your nonprofit does + camera = video.
  • Your enewsletter + editing = donor newsletter

And so on.  People mind if you rip other people off.  People don’t mind if you rip yourself off.

Ask.  There’s a reason I’m writing about my process for writing, even though I feel I have a long way to go: people asked me.  There’s also a reason why I ask people to email me at nick@directtodonor.com or hit me up on Twitter at @nickellinger: I want more ideas for content.  There’s a rule for complaints that for every one person who complains, there’s nine more who didn’t.  I think suggesting content is the same way: if someone wants it, ten people probably want it.

Take from recent or upcoming events.  I personally try to stay counter-programming, but there is a great deal of content created about things like a new Star Wars movie, the NFL Championship, and Donald Trump to try to stay topical.

Now that you know the topics for your content marketing effort, how will you take advantage of it?  Tomorrow, we’ll talk about media and maximizing your topic advantage.

Selecting your content marketing topics

6 intermediate cost-per-click techniques

The original cost-per-click (CPC) search engines did their listings strictly by what you were willing to pay per click.  (I actually used Goto.com for CPC listings, before it become Overture Services, before it became Yahoo! Search Marketing.  Nothing like Internet time to make one feel old).

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Yes. This was once a thing.  A big thing.

Google’s algorithm, however, takes the quality of the ad and the site into account.  This is partly because you will come back if you have positive experiences on the site and partly because it maximizes profits.  For the same reason that you would look at gross revenue per mail piece/phone contact/email/carrier pigeon instead of just response rate in isolation, Google looks at gross revenue per ad shown as the backbone of its infrastructure.

Thus, it is in your interest to maximize your click-through rate (except in one very special case I’ll discuss on Friday); you can pass your better bidding brethren by beating them on quality.  Hence the focus on things like negative keywords and phrase matching yesterday: you want to get your clicks on as few ads as possible.  An average quality score from Google is a 5.  If you are at a 10, your cost per click goes down by 50%; if you are at a 1, it goes up by 400%.

Targeting smarter also helps you get clicks from the people from whom you want to get clicks, instead of those who didn’t understand what they were getting into from your ad.

So here are a few techniques to help get to the next level of pay-per-click success:

Check in on your keywords regularly. This should be at least weekly; daily would be better.  It doesn’t have to be for long, but Google will keep giving you helpful tips on additional strategies and keywords to try.  You can also see what is performing and what isn’t, retooling ad copy for underperforming ads and learning which landing pages aren’t converting as well.

Set up conversion tracking.  In the beginning, Internet advertising was sold in CPM – cost per thousand impressions and the earth was without form, and void.  Then came CPC – cost per click – where you pay for an action, rather than a view.  The ultimate is going to be cost per conversion, where you only pay when you get a donor (or other person you are desiring), and you can set your goals accordingly.  Companies won’t want to do this because they have to rely on you to convert, rather than themselves, but it is semi-inevitable.

You can have this advantage right now if you set up conversion tracking.  You will be able to see how many people convert and, if they give donations, how much you get from the campaign.  Seeing how much you get from a campaign ahead of time, then bidding, is like playing poker with all of the cards face up – it’s remarkable how much better it makes you.

Unbounce your page.  Not every page converts well.  With conversion tracking set up, you can tell if your page is repulsing potential constituents.  Testing with Google solutions or a solution like Optimizely can help you convert more people and lower your CPC costs as your quality score goes up.

Set up dynamic keyword targeting.  A person is more likely to click an ad that has the exact words that they put into the search engine in it.  The trick is that people put all sorts of things into search engines.  With dynamic keyword targeting, it doesn’t matter if they put “rainforest deforestation,” “rain forest deforestation,” “tropical forest deforestation,” “destruction of the rainforest,” “tropic rainforest deforestation,” etc., into the search bar, you can add those specific words into your ad.

Geotarget your ads.  This is especially true if you are a nonprofit with a limited geographic reach.  If you are an early childhood intervention provider in Dallas, you likely don’t want Seattle searchers.  However, this applies even to national and international nonprofits.  If you have chapters, or state-specific content, you can direct those specific searchers to the area more relevant for them.  This works especially well for things like walks and other events, where people will likely only come from a certain distance around to the event.

Go for broke.  If you do get a Google Grant, try to use every cent.  Not only will it get you more traffic, more constituents, and more donors, but it will also allow you to apply for more money.  Your first steps to worldwide nonprofit domination await.

I hope these are helpful.  Please leave any tips you’ve found useful in the comments section below.

6 intermediate cost-per-click techniques